‘Tell Us Once’ service launches in West Sussex


Losing a loved one can be a traumatic experience.

There are lots of things that need to be done, at a time when you probably least feel like doing them, including informing what can feel like a never ending list of government departments and local authority services.

That’s why West Sussex County Council, in partnership with District and Borough Councils in West Sussex, is introducing the ‘Tell Us Once’ service in July.

‘Tell Us Once’ is a Department of Work and Pensions (DWP) service which is offered during death registration appointments.

It’s a free service, which notifies several government and council agencies of the death. These include:

  • The DWP
  • HM Revenue and Customs
  • Identity and Passport Services
  • Driver and Vehicle Licensing Agency (DVLA) and
  • Council services, such as Adults’ Services, Blue Badge, Children’s Services, Council Tax, Electoral Services

At registration, the Registrar will add the details of the deceased to the Tell Us Once national database.

You will then be given a unique reference number which will enable you to activate ‘Tell Us Once’ with a visit to the website or a single call, should you wish to take up this service.

For more information, please visit www.westsussex.gov.uk/births-marriages-and-deaths.